Cyngus Technologies is a business intelligence solution provider focused on Customer Experience. Specialising in analysing data coming from all communication channels and data sources from various systems within organisations.
We provide valuable insights for organisations to improve their strategic planning, decision-making and work performance that leads to increased profitability, enhanced service delivery and competitive advantage.
Cyngus Technologies is focused on helping customers improve their overall customer engagement and customer experience for almost 10 years. During this period, Cyngus Technologies has partnered with Telekom Malaysia to deliver analytics and reports servicing approximately 3000 customers. A few years ago, Cyngus Technologies broadened it’s capability to digital communications enabling Cyngus to offer an ever increasing suite of solutions that span digital and conventional channels. Cyngus Technologies is passionate about assisting customers to improve their overall Customers’ Experience.