(Up to RM5,000++) Mandarin-English Speaking Financial Customer Support @ KL

FULL TIME
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RM3,000.00-5,000.00/month

CompanyInternational Outsourcing Company
Job StateKuala Lumpur
Job FunctionCustomer Service - General
Job IndustryBanking / Finance Services / Investment
This company is willing to hire

Job Description

[Benefits]

-Monthly Salary: RM 3,000-5,000 Basic + Shift Allowance

-Annual Bonus (3 to 8months)

Top Performer will entitle Up to 8 months’ basic

Average performer will entitle 3-4 months’ basic

-Personal Incentive (KPI) – ½ Month Basic

-EPF + SOCSO

-Training will be provided

-Working hours: 8am – 5pm; 4pm – 1pm; 12am – 9am

*Shift will rotate on a monthly/ quarterly basis.
[Requirements]

-High proficiency in English and Mandarin (Speak, Read & Type)

-Min Diploma level qualification with financial or mathematical background (Fresh Grads are welcome to apply!)

-Have no issue to work on 24 Hours Rotational Shift (9 Hours per Shift, 5 Days per Week)

-Able to start work ASAP
[Responsibilities]

-Handling live chat and emails related to customers’ inquiries, comments, feedback and other issues in term of crypto trading

-Provide accurate information and able to handle any feedback and complaints professionally to exceed customer’s expectation

-Maintain high level of customer satisfaction whilst maintain a professional manner


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Pay
Company
Job State
Kuala Lumpur
Job Function
Job Industry
This company is willing to hire
Posted on
2021-06-10