|Company||International Outsourcing Company|
|Job State||Kuala Lumpur|
|Working Location||No Specific Location|
|Job Function||Customer Service - General|
|Job Industry||Banking / Finance Services / Investment|
|This company is willing to hire|
-Monthly Salary: RM 3,000-5,000 Basic + Shift Allowance
-Annual Bonus (3 to 8months)
Top Performer will entitle Up to 8 months’ basic
Average performer will entitle 3-4 months’ basic
-Personal Incentive (KPI) – ½ Month Basic
-EPF + SOCSO
-Training will be provided
-Working hours: 8am – 5pm; 4pm – 1pm; 12am – 9am
*Shift will rotate on a monthly/ quarterly basis.
-High proficiency in English and Mandarin (Speak, Read & Type)
-Min Diploma level qualification with financial or mathematical background (Fresh Grads are welcome to apply!)
-Have no issue to work on 24 Hours Rotational Shift (9 Hours per Shift, 5 Days per Week)
-Able to start work ASAP
-Handling live chat and emails related to customers’ inquiries, comments, feedback and other issues in term of crypto trading
-Provide accurate information and able to handle any feedback and complaints professionally to exceed customer’s expectation
-Maintain high level of customer satisfaction whilst maintain a professional manner
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