(RM3,200++) Cantonese Speaker Inbound Travel Portal Customer Support @ Ara Damansara, PJ

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CompanyInternational Outsourcing Company
Job StateSelangor
Job FunctionCustomer Service - Call Centre Executive
Job IndustryCall Centre / Business Process Outsourcing (BPO)
This company is willing to hire

Job Description


-Monthly Salary: RM 2,500 Basic + OT Allowance Min RM10/Hour + Up to RM300 Night Shift Allowance + Up to RM300 KPI Allowance


-12 Days Annual Leave

-14 Days Medical Leave

-1-month paid training will be provided

-Career Advancement Program (Have the opportunity for internal promotion to managerial role)

-Facilities: Cafeteria, Pool facilities, Rest & Relax Zone

-FREE Shuttle Van

-Pick-up/ Drop off points: Subang Jaya Komuter (7.45am to 10.15pm) & Ara Damansara LRT (8.15am to 9.30pm)

-Applicants with min SPM level qualification

-Fresh Grads are welcome (no experience required)

-Proficient in Cantonese & Simplified Mandarin (Speak, Read & Type)

-Able to speak, read & type in English

-Able to work on 24 hours rotational shift (9 hours per shift and 5 days per week – including working on weekends and public holidays)

-Able to start work on June 2021

-Handling inbound calls and emails related to customers inquiries, comments, feedback and other issues.

-Provide accurate information and able to handle any feedback and complaints professionally to exceed customer’s expectation
[Company Overview]

This company is a multinational company that has 46 locations in 13 countries which include Malaysia, Australia, United States and the United Kingdom with over 40,000 employees managing over 150 clients in different industries. It provides outsourcing customer service to its partners which include companies from telecommunication, hospitality, retail, technology and health care industries.

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