Retail Executive

This job is available on Saturday, Sunday



CompanyGama Retail Trading Sdn Bhd
Job StatePahang
Working LocationNo Specific Location
Job FunctionSales - Retail - Promoter
Job IndustryRetailing
This company is willing to hireSingle Parent

Job Description

The Sales Executive role consists in providing excellence in customer service, execute all required daily operational tasks of the store ensuring 100% compliance with the company’s procedures, and contribute to the continuous improvement of the key performance indicators of the store. Also includes participation in the company’s training programs in order to develop the knowledge, skills and competencies required for professional development.
Responsibilities (including but not limited to):
          Greets and welcomes all customers who enter the store
          Assist customers in locating merchandise
          Gives advice and guidance on product selection to customers
          Develops strong product information knowledge
          Ensures clear and pertinent communication of ongoing promotions
          Ensures promotion materials in store are up to date and in impeccable conditions
          Presents merchandise upon request
          Stocks shelves and furniture with merchandising as per merchandising rules
          Collects merchandise from warehouse upon request
          Creates customer profile forms with impeccable field filling
          Executes all steps of successful customer profile creation
          Ensures customer card is issued as per system requirements
          Processes cash and card payments
          Answers and conducts telephone conversations as per company’s procedures
          Ensures complete and infallible follow through of all customer’s requests
          Answers customer’s queries
          Assists in pricing activities
          Executes tasks as assigned during stock control activities as per company’s rules
          Receives, unpacks, scans and stores stock as per company’s rules
          Transfers stock and materials as per company’s rules
          Ensures cleanliness of the store, including hovering and mopping when requested
          Ensures complaints, refunds and exchanges are solved by the store manager
          Immediately reports discrepancies and problems to store manager
          Participates in the ongoing daily operational activities of the store as requested by the store manager
          Ensures all fire exits and escape routes are kept free from obstruction
          Ensures compliance with all HR forms for individual matters
     Candidate must possess at least a Primary/Secondary School/”O” Level, Higher Secondary/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field.
          At least 1 – 2 years working experience in retails.
          No working experience is able to apply.
           Part time position(s) available

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This company is willing to hire