|Company||Gama Retail Trading Sdn Bhd|
|Working Location||No Specific Location|
|Job Function||Sales - Retail - Promoter|
|This company is willing to hire||Single Parent|
The Sales Executive role consists in providing excellence in customer service, execute all required daily operational tasks of the store ensuring 100% compliance with the company’s procedures, and contribute to the continuous improvement of the key performance indicators of the store. Also includes participation in the company’s training programs in order to develop the knowledge, skills and competencies required for professional development.
Responsibilities (including but not limited to):
Greets and welcomes all customers who enter the store
Assist customers in locating merchandise
Gives advice and guidance on product selection to customers
Develops strong product information knowledge
Ensures clear and pertinent communication of ongoing promotions
Ensures promotion materials in store are up to date and in impeccable conditions
Presents merchandise upon request
Stocks shelves and furniture with merchandising as per merchandising rules
Collects merchandise from warehouse upon request
Creates customer profile forms with impeccable field filling
Executes all steps of successful customer profile creation
Ensures customer card is issued as per system requirements
Processes cash and card payments
Answers and conducts telephone conversations as per company’s procedures
Ensures complete and infallible follow through of all customer’s requests
Answers customer’s queries
Assists in pricing activities
Executes tasks as assigned during stock control activities as per company’s rules
Receives, unpacks, scans and stores stock as per company’s rules
Transfers stock and materials as per company’s rules
Ensures cleanliness of the store, including hovering and mopping when requested
Ensures complaints, refunds and exchanges are solved by the store manager
Immediately reports discrepancies and problems to store manager
Participates in the ongoing daily operational activities of the store as requested by the store manager
Ensures all fire exits and escape routes are kept free from obstruction
Ensures compliance with all HR forms for individual matters
Candidate must possess at least a Primary/Secondary School/”O” Level, Higher Secondary/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field.
At least 1 – 2 years working experience in retails.
No working experience is able to apply.
Part time position(s) available
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