Retail Assistant (Design Village)

Job Description

Responsibilities (including but not limited to):

          Greets and welcomes all customers who enter the store
          Assist customers in locating merchandise
          Gives advice and guidance on product selection to customers
          Develops strong product information knowledge
          Ensures clear and pertinent communication of ongoing promotions
          Ensures promotion materials in store are up to date and in impeccable conditions
          Presents merchandise upon request
          Stocks shelves and furniture with merchandising as per merchandising rules
          Collects merchandise from warehouse upon request
          Creates customer profile forms with impeccable field filling
          Executes all steps of successful customer profile creation
          Ensures customer card is issued as per system requirements
          Processes cash and card payments
          Answers and conducts telephone conversations as per company’s procedures
          Ensures complete and infallible follow through of all customer’s requests
          Answers customer’s queries
          Assists in pricing activities
          Executes tasks as assigned during stock control activities as per company’s rules
          Receives, unpacks, scans and stores stock as per company’s rules
          Transfers stock and materials as per company’s rules
          Ensures cleanliness of the store, including hovering and mopping when requested

Requirements:

     Candidate must possess at least a Primary/Secondary School/”O” Level, Higher Secondary/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field.
          At least 1 – 2 years working experience in retails.
          No working experience is able to apply.

Candidates must willing to work in Design Village

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