Project Manager Skype for Business APAC

FULL TIME
This job is available on Monday, Tuesday, Wednesday, Thursday, Friday
SHARE ON

Pay

RM6,000.00-12,000.00/month

CompanySGT S/B
Job StateSelangor
Working LocationNo Specific Location
Job FunctionIT / Computer - General
Job IndustryInformation Technology (Hardware / Software)
This company is willing to hireSingle Parent, Non-Malaysian

Job Description

Working closely with the overall Project Lead, the main function of this role is to sub-project lead the migration from the existing AVAYA telephony solution towards another, new Unified Communications solution. Currently the new solution is based on Skype for Business telephony & Audiocodes Gateways/Session Boarder Controller. You, as the sub project lead, have the responsibility to migrate all locations within the APAC region.
For those migrations you are steering a provider team in delivering smooth co-ordinated migrations.
• Project management of multiple installations/migrations towards new Unified Communications technologies (currently the new solution is based on Skype for Business telephony & Audiocodes Gateways/SBC’s).
• Plan, direct, and communicate with customers, partners, and internal team members to assess existing configurations (Discovery Sheets), user account setups, central and local business configuration needs and deployment requirements.
• Work with multiple teams and business stakeholders to make sure all services are activated, devices are ordered, shipped and enabled, account porting is completed, end users are trained where necessary.
• Supervising change requests (present them in operation/run meetings)
• Track onboarding performance to ensure all deployments fall within the expected service level agreement and are effectively handed over into operations to the operational service provider team.
• Provide periodic reports to stakeholders highlighting progress, Go-live dates, key milestones, impediments etc of the migrations planning and execution.
• Co-ordinating local activities; for example: testing dial plans, hardware installation, getting access for provider’s project team if necessary.
• CMDB documentation.
• Ensuring handover to operations (incl. internal process tools e.g. WUSS, IT4U etc).
Requirements
• 5+ years’ in IT project management plus technical environments.
• Technical experience with MS Skype for Business, Audiocodes, AVAYA products is essential. Experience with MS Teams, Cisco and contact center technologies (especially Pureconnect) is preferred.
• Prior experience in UCaaS preferred.
• Knowledge in project management and collaboration tools. (Jira, Confluence, Sharepoint).
• Knowledge of unified communications, telephony, voice over IP, networking etc.
• Fluent in English.


Register a job seeker account to apply this job. You need to Login or Create new account

PartTimePost.com specialise in part-time, freelance and temporary job recruitment. By connecting the employers and jobseekers through our online services, we make flexible employment more accessible.
Pay
Company
Job State
Job Function
Job Industry
This company is willing to hire