PART TIME INBOUND CUSTOMER SERVICE

PART TIME
This job is available on Monday, Tuesday, Wednesday, Thursday, Friday
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Job Description

Requirements

  • MUST be willing to work from 6 pm – 12 midnight (MONDAY- FRIDAY)
  • MUST be able to attend the training 9am – 6 pm (MONDAY – FRIDAY)
  • Candidate must possess at least a Diploma in any field
  • Candidate with SPM must come with 1-2 years experience in Customer Service
  • Fresh graduates are welcomed to apply
  • Pleasant personality and courteous at all times
  • Good communication skills and able to interact with all levels of people
  • Required languages: Bahasa Malaysia and Good English speaking. Mandarin is added advantage
  • Has a passion for service. Previous service experience in Telco will be an advantage
  • Good team player and willingness to learn
  • PREFERABLY 18 – 35 years old
  • Malaysian

Responsibility

  • Respond to all customers’ inquiries, complaints and supports via phone
  • Build rapport with customers and long term loyalty
  • Handle inbound calls professionally and uncover customers’ needs
  • Understand customer peculiarities
  • Promote teamwork and collaboration within team and department

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