Part-Time E-commerce Coordinator – Skudai

PART TIME
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Pay

RM600.00-1,000.00/month

CompanyAda Shop
Job StateJohor
Working LocationNo Specific Location
Job FunctionAdministrative / Clerical
Job IndustryRetailing
This company is willing to hire

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Primary responsibility will be to support the marketing and retail in an administrative capacity.
  • Manage incoming customer calls, messages and emails and respond to inquiries regarding customer orders, returns, refunds, stock search, general inquiries, and more
  • Take ownership of day to day finance processes such as invoicing, creating purchase orders, setting-up new vendors in the system, maintaining detailed records of all payments and ensuring payments are being processed in a timely manner.
  • Uploading of products on to website.
  • Process customer returns and assist with the creation of credit memos
  • Manage Full Circle and ensure that inventory is accurately allocated and adjusted, and daily invoice and return batches are posted
  • Monitor orders in website and provide an accurate daily update of outstanding orders
  • Accurately maintain customer databases, activity logs, and reports
  • Support all areas of ecommerce operations as needed
  • Assist in the preparation of weekly marketing updates via email and social media
  • Manage daily retail sales.

Skills and Requirements

  • Diploma and minimum 2-3 years of customer service/operations experience, ecommerce preferred.
  • Proficiency in PowerPoint, Excel, and MS Word.
  • Proficiency in Social Media
  • Excellent interpersonal skills.
  • Excellent communication skills both written and verbal.
  • Detail-oriented and autonomous.
  • Extremely organized and able to adhere to project timelines/deadlines.

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Pay
Company
Job State
Working Location
No Specific Location
Job Function
Job Industry
This company is willing to hire