Marketing Coordinator

This job is available on Monday, Tuesday, Wednesday, Thursday, Friday



CompanyROCKWOOL Malaysia Sdn. Bhd.
Job StateSelangor
Working LocationNo Specific Location
Job FunctionCustomer Service - General, Featured, VERIFIED
Job IndustryManufacturing / Production
This company is willing to hireRetiree, Person with Disability, Single Parent

Job Description


  • To call customers in Malaysia, Indonesia and Singapore and follow-up on responses to the Net Promoter Score (NPS) Survey. To encourage customers to complete the survey and where needed provide support and information regarding completion of the survey
  • To call list of active and inactive customers and promote participation in ROCKWOOL loyalty program. To follow-up with acknowledgement and confirmation of participation in the program.
  • To prepare and submit weekly reports to all relevant stakeholders regarding the progress and results of the NPS survey and Loyalty program calls.
  • To do data entry in Excel on Project References and upload into an online platform
  • Any other ad-hoc assignments



  • Skills in phone etiquette
  • Able to speak fluent English and Bahasa Malaysia
  • Chinese speaking skills will be preferred
  • Computer literate especially in MS Excel and Word and Outlook
  • Experience in tele-marketing is an added advantage

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Job State
Job Function
Job Industry
This company is willing to hire