E-commerce Customer Support Agent

FULL TIME
This job is available on Monday, Tuesday, Wednesday, Thursday, Friday
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Pay

RM1,500.00/month

CompanyOGN Online Sdn Bhd
Job StateSelangor
Job FunctionCustomer Service - General
Job IndustryOthers
This company is willing to hire

Job Description

We are looking for a Customer Support Agent to assist our customers with enquiries and problems when using our products and services.

Customer Support Agent responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.

Thisis not a sales job and most support done through chat software.

Requirements:

1)Education : Diploma / Advanced Diploma / Higher Graduate Diploma / Fresh Graud in Human Resource/ E-commerce/
2) Fresh graduates are encouraged to apply
3) Language: Able to write and converse in good Bahasa Melayu and English
4) Location: Puchong, Selangor (nearby LRT station)
5)Familiar with ecommerce such as Lazada and Shopee and using chat sofiware are added advantages
6) Work remotely during MCO / pandemic period only.
7) Mon- Friday ; Office hours 9am – 6 pm

Only shortlisted candidates will be contacted.

Job Types: Full-time, New-Grad

Benefits:

Additional leave
Health insurance
Parental leave
Schedule:

Monday to Friday


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Pay
Company
Job State
Selangor
Job Function
Job Industry
This company is willing to hire
Posted on
2021-07-09