|Company||Nala Employment Services|
|Working Location||No Specific Location|
|Job Function||Customer Service - Call Centre Executive|
|Job Industry||Call Centre / Business Process Outsourcing (BPO)|
|This company is willing to hire|
Basic : RM2500
Requirement: We need resources with the ability to write and speak in Mandarin as most of our customers are based in China/Taiwan.
Working Hours : 9 hrs rotational shift (include 1hrs break ,5-6 days work/week)
6 days working Allowance RM300
Night shift allowance RM300
KPI Incentive up to RM400
Location：Work From Home (6 months) and then work in office (Johor Bahru) for the next 6 months
Company Background : Call Centre (MNC Company)
– Handle inbound calls and emails relating enquiries and complain.
– Responding promptly to customer inquiries and provide useful and accurate information to customers
– Keeping records of customer interactions, comments and complaints.
*EPF, SOCSO, EIS
*Annual leave & MC
*Full Training Provided
*MNC Working Environment
*Facilities : Cafeteria, Rest & Relax Zone
*Free Shuttle Van service, 9 Pickup point：
– Larkin , Permas area, Kipmart Tampoi, Shell Sri Skudai, City Square area, Aeon Taman Universiti, Petronas Gelang Patah, Nusa Height Gelang Patah & Alliance Bank Bukit Indah.
Shift time :
7am to 4pm
3pm to 12am
10pm to 7am
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