Customer Service Support

This job is available on Flexible Hour



CompanyCustomer Service Inc
Job StateSelangor
Working LocationNo Specific Location
Job FunctionCustomer Service - Call Centre Executive
Job IndustryCall Centre / Business Process Outsourcing (BPO)
This company is willing to hire

Job Description

You will be trained to address with every possible situation a customer may face issues with, and you will have to ensure top notch customer satisfaction that will result in excellent word of mouth recommendations. Your duties include :
Managing large amounts of inbound and outbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing solutions

You must ensure that you are able to converse and write in Mandarin as the main clientele for this company is from China & Taiwan.

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Job State
Job Function
Job Industry
This company is willing to hire