|Company||Customer Service Inc|
|Working Location||No Specific Location|
|Job Function||Customer Service - Call Centre Executive|
|Job Industry||Call Centre / Business Process Outsourcing (BPO)|
|This company is willing to hire|
You will be trained to address with every possible situation a customer may face issues with, and you will have to ensure top notch customer satisfaction that will result in excellent word of mouth recommendations. Your duties include :
Managing large amounts of inbound and outbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing solutions
You must ensure that you are able to converse and write in Mandarin as the main clientele for this company is from China & Taiwan.
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