CUSTOMER SERVICE MANDARIN SPEAKER

FULL TIME
This job is available on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
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Pay

RM3,200.00/month

CompanyManpower Business Solution Sdn Bhd
Job StateKuala Lumpur
Working LocationNo Specific Location
Job FunctionCustomer Service - Call Centre Executive
Job IndustryCall Centre / Business Process Outsourcing (BPO)
This company is willing to hire

Job Description

Urgent Hiring!
Looking for CUSTOMER SERVICE MANDARIN SPEAKER

Position: Customer Service (MANDARIN)
Role: Permanent
Salary: RM 3200 and above depending on years of experience + KPI Incentives RM 500 monthly depending on performance.
Working hours: Weekly shift rotating basis between Monday to Sunday, 8am – 12am, 5 days’ work per week, 8.5 working hours per day + 1 hour lunch break).
Working location: KL Sentral, Kuala Lumpur
Job responsibilities:
– Provide friendly and efficient service to the travel community of our client.
– Be a first point of contact to handle and resolve customer complaints.
– Respond professionally to inbound phone calls, including urgent situations.
– Identify and escalate issues appropriately.
– Compose thoughtful and accurate messages or customize prepared responses to customer emails.
– Research information and troubleshoot problems using available resources.
– Arbitrate in situations between users.
– Monitor and control numerous concurrent tasks in tandem.
– Proactively and independently work to meet targets and goals

Requirements:
– Must be able to speak, read and write in MANDARIN
– Holding minimum Diploma Certificate in any field
– Fresh Grade are welcome to apply
– Expatriate CHINA welcome to apply
WhatsApp: 012-6231466


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Pay
Company
Job State
Working Location
No Specific Location
Job Function
Job Industry
This company is willing to hire