Customer Service Cum Admin (Mandarin Speaker)

FULL TIME
This job is available on Monday, Tuesday, Wednesday, Thursday, Friday
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Pay

RM1,500.00-2,500.00/month

CompanyNewsoft IT Solutions Sdn Bhd
Job StateKuala Lumpur
Working LocationNo Specific Location
Job FunctionCustomer Service - General
Job IndustryInformation Technology (Designing / Programming)
This company is willing to hire

Job Description

  • Handle customer’s inquiries positively and professionally by understanding their problems and
  • Keep up to date products knowledge in order to provide accurate information to the customers.
  • Handle after sales service and ensure high level of customer satisfaction.
  • Resolve any product or service related issues raised by the customers.
  • Prepare reports as and when required.
  • Carry all admin related task and responsibilities or other ad-hoc tasks as and when requested or assigned.
  • Candidates must possess at least SPM in any field.
  • Self-starter with positive can-do attitude
  • Ability to multitask and prioritize daily workload.
  • Passion in e-commerce industry.
  • Excellent verbal and written communication skills.
  • Highly resourceful team-player, with the ability to work independently.
  • Required Skill(s) : Customer Service, Microsoft Office (Excel, Word, Powerpoint)
  • At least one (1) year or above working experience in the related field, however, fresh graduate is strongly encouraged to apply.
  • Language requirement: English, Mandarin

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This company is willing to hire