Customer Service Cum Admin (Mandarin Speaker)

This job is available on Monday, Tuesday, Wednesday, Thursday, Friday



CompanyNewsoft IT Solutions Sdn Bhd
Job StateKuala Lumpur
Working LocationNo Specific Location
Job FunctionCustomer Service - General
Job IndustryInformation Technology (Designing / Programming)
This company is willing to hire

Job Description

  • Handle customer’s inquiries positively and professionally by understanding their problems and
  • Keep up to date products knowledge in order to provide accurate information to the customers.
  • Handle after sales service and ensure high level of customer satisfaction.
  • Resolve any product or service related issues raised by the customers.
  • Prepare reports as and when required.
  • Carry all admin related task and responsibilities or other ad-hoc tasks as and when requested or assigned.
  • Candidates must possess at least SPM in any field.
  • Self-starter with positive can-do attitude
  • Ability to multitask and prioritize daily workload.
  • Passion in e-commerce industry.
  • Excellent verbal and written communication skills.
  • Highly resourceful team-player, with the ability to work independently.
  • Required Skill(s) : Customer Service, Microsoft Office (Excel, Word, Powerpoint)
  • At least one (1) year or above working experience in the related field, however, fresh graduate is strongly encouraged to apply.
  • Language requirement: English, Mandarin

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Job State
Job Function
Job Industry
This company is willing to hire