About the Role As a Community Management SupaIntern, you will take part in developing and executing community engagement initiatives both online and offline. A Community Manager is a marketer, storyteller, social media strategist, community builder, blogger, customer service rep, problem-solver, data analyst and advocate for the brand. Thus, you will get hands-on experience in a wide variety of activities.
Our community, called SupaAgents, is an elite distributed online workforce comprised of a diverse population, coming from different countries and walks of life, all working with us remotely. The SupaAgent Hub was established with our SupaAgents’ interests and wellbeing in mind, to curate and manage the community. If you like the idea of being part of an exciting startup and if you are someone who likes dealing with people and solving problems, apply to be a SupaIntern with the SupaAgent Hub today!
Minimum internship period is three months. Your Responsibilities:
Ensure the smooth running of the SupaAgent hiring and onboarding processes.
Attend to SupaAgent enquiries and support issues in a timely and professional manner.
Produce social media content to add value to the community and track engagement levels.
Research online channels to promote thought leadership in the digital gig economy.
Assist with logistics for the annual SupaAgent gathering taking place in the Philippines.
Get involved in brainstorming for content and strategy for SupaAgent development, engagement, and community building.
Generate ideas for improvements in operational processes and executing them to increase efficiency.
Support team members in other activities as needed.
You should come with:
Excellent written and verbal communication skills in English
Strong organisational and planning abilities with attention to detail – able to multitask and manage one’s own time, always meeting deliverables in a timely manner
Self-driven and results-oriented – a fast learner who does what it takes to meet targets
High level of commitment, integrity, teamwork – has an excellent “can do” working attitude
Resourceful, innovative and independent – looks for and tries different ways to arrive at a solution if the general route does not work, no hand-holding required
Savvy with Google Sheets, Docs, Slides and Calendar and possesses a knack for research and internet navigation skills
Passionate about helping people and adding value to the community
Possess a creative flair and basic skills in design is an advantage (e.g. Photoshop, Canva)
Working towards a degree or equivalent majoring in Communications, Journalism, Human Resource, Psychology, Marketing, Business or other majors.