Full Time Call Center Executive at Green Packet Berhad
NOTE: This job listing has expired and may no longer be relevant!
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Job Description:
First point of contact for customers by handling inbound,outbound telephone calls and email from customers.
Provide information to customers with regards to general, technical, billing & product inquiries
Understanding customers’ needs, identify issues and provide solutions to customers
Ensure customer satisfaction and increase customers loyalty.
Introduce & promote the company’s products & services
Manage end to end inquiries/sales & customers account.
Provide excellent customer experience and maintain a high level of service and professionalism at all times.
Make outbound calls (from a list/data provided) regarding products, services, billings, retentions, contract renewal, etc.
How to apply:
Interested candidates may contact us at 03-7450 8911 (Sharveena) or email your resume to sharveena.h@greenpacket.com
