Job Description:

Responsibilities:

1. Provide timely, accurate and relevant information to our customers, i.e. accurate product and pricing information, training & assessment system based on customer needs.
2. Proactively assist and respond in a timely manner to customer complaints.
3. Provide accurate resolution to issues raised.
4. Identify and act on selling opportunities to increase revenue, whilst providing suitable solutions to customers’ requirements.
5. Administer transactional information and ensure system entries are completed in an accurate and timely manner

Requirements:

1. Diploma/Degree holder.
2. Experienced in contact centre environment in a similar industry.
3. Able to communicate fluently in English and Bahasa Malaysia.
4. Possess a pleasant personality, like problem-solving and providing assistance to customers.

How to apply:

Send your update comprehensive resume to: talent@serimahligai.com or call 03-2282 5392

Only for registered members. Signup now?

Related Jobs: Customer Supports & Branding Consultant needed at Tiffany Part-time Online Social Networker via Blogger at BuddyCash Ltd Part Time – Waiter / Waitress ( 60 paxs, Non – Halal ) at Genting Malaysia Berhad Customer Supports Consultant & Supervisor at Jaclyn Brand & Products Supervisor at Jezzamine