Job Description:

Role:

1. Provide timely, accurate and relevant information to customers, i.e. accurate product and pricing information based on customer needs.
2. Proactively assist and respond in a timely manner to customer complaints.
3. Provide accurate resolution to issues raised.
4. Identify and act on selling opportunities to increase revenue, whilst providing suitable solutions to customers’ requirements.
5. Administer transactional information and ensure system entries are completed in an accurate and timely manner

Remuneration:

RM2500 – RM3500

Requirements:

1. Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post 2. Graduate Diploma or Professional Degree in any field.
2. Experienced in contact center environment.
3. Able to communicate fluently in English and Bahasa Malaysia.
4. Fresh graduates are encouraged to apply.
5. Willing to work on rotation shift.
6. Applicants should be Malaysian citizens or hold relevant residence status.

How to apply:

Contact Person:
email your resume to norita@serimahligai.com or call 03-2282 5392

Only for registered members. Signup now?

Related Jobs: Service Crew for Subway Restaurant in Shah Alam at Jim Part Time – Waiter / Waitress ( Non Halal ) at Genting Malaysia Berhad Customer Servicing & Supports Officer at Adeline Ng Customer Care & Brand Representative at Yuna Part-time/Full-time Customer Care Consultant at Ivy Chen